Shipping policy

DELIVERY

Normal delivery time for Latexforms is 25-60* working days (weekdays, within Sweden) from the time we have approved and confirmed your order, or that the words are fully paid for. If something changes the delivery time to the longer, you will always be contacted due to the delay and information about the new delivery time. If your order is delayed by 30 days in addition to the delivery time, you have the right to cancel your purchase free of charge. This also applies to special orders. 

Unclaimed goods

If you do not collect your package, we will charge you SEK 300 for unclaimed goods. Unresolved packages are not covered by the right of withdrawal, therefore contact us before returning your item. 

Be careful when filling in your address. If your package ends up with the wrong agent due to incorrect address information and you want the item to end up at another delivery point (a so-called changed disposal), we will charge the carrier's fee of SEK 225 incl. VAT + any shipping.

Transport damage
Report transport damage to us within a reasonable time. Reasonable time is meant within two weeks.

SMS AND MAILINGS

The mobile phone number you enter at checkout may be used for SMS notification of delivery or other communications related to your order. If you have not provided your number in the order, that information will instead be sent by email. We may also send you an email regarding your order where we wish you to review the products you ordered. 

Errors and changes
Sometimes goods may differ slightly from the image we published on www.latexformar.com this is quite natural as, for example, color colors may turn out differently in pictures. So we cannot guarantee exactly the appearance of the item in the picture. We reserve the right to make any adjustments to prices that may, for example, be due to price changes from our suppliers, currency changes, inventory changes and any technical errors on the website. We also reserve the right for any final sales and misspellings. Please note that this does not apply to purchases already made. Then it is the information and price that existed at the time of purchase that applies.